FAQ
Yes, Uncut-Trends is based in India, and we ship nationwide.
Your order will be delivered to your doorstep within 02-04 weeks.
We offer express international shipping through FedEx International Priority for customers requiring expedited delivery for events or urgent needs. We promise delivery within 7-14 days.
If you're looking for a compelling and unique product with the best quality that's delivered to your doorstep, choose us. You won't be disappointed.
We believe in the power of collaboration and diversity, which is why we have sought out some of the best talents Internationally. With this unique approach, we are bringing you apparels with unique fabric qualities, created from fresh perspectives that will truly stands out.
And You will always be on the latest fashion trends.
Upon dispatching your product from our domestic warehouse, we will provide you with the relevant tracking information for your convenience and ease of monitoring the status of your shipment, so you can follow its journey to you.
Yes, we accept exchange if the product is damage or fitting issue at free of cost.
For returns regarding unwanted products due to change of mind.
The shipping cost will not be refunded and will require an additional
payment of Rs.99 for the pickup charge on returning unwanted product.
Please check our Return & Exchange policy
We do not sell knock offs/Duplicate products, we only deal with the original designers. Thus, our fabrics qualities are genuine and highly reliable. Approved by our Experts.
Since our primary focus is on high-quality fabrics.
Our products are made by our manufacturing partners in Korea, Japan, and Hong-Kong.
- For Order Cancellation Within 7 Days: If you request a cancellation within 7 days from the date of order, i.e. within the Production period, we will process a cash refund with an 8% Cancellation fee for site charges and payment gateway charges deducted from the refund amount.
- For Order Cancellation After 7 Days: If the cancellation request is made after 7 days, only store credit will be issued.
In-order to be more conservative and to prevent overproduction,
all product are made only after we receive orders from you,
this greatly reduces the resources and energy
that otherwise will be spent in recycling or storing the products.
If your orders is undelivered within 60 days, we'll refund the paid amount (after deducting transaction charges) in your Uncut-trends Store Credit Account and resend the order free of charge as an apology for the delay.
Our office hour for customer services is available all week, from
9:30 am - 9:30 pm IST
We kindly request you to leave your messages and our customer service team will respond to you promptly in the office hours.